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Croker Shop - Terms and Conditions

PLEASE NOTE: 

This shop is for European purchases only. Please contact a WORLDWIDE DISTRIBUTOR in your country if you need information on parts or accessories.


Returns

Croker Oars UK only accepts returned products if they are deemed faulty or the wrong product has been sent. Returns are only accepted within 7 days once the parcel has been received. 

All returns are subject to a £10 handling fee.  

Approved returns can be exchanged with another product or a credit note ONLY.

 

The customer is responsible for all the shipping costs incurred. This includes shipping the returns and for us to ship you the exchange products.

 

COLOURS may not display correctly on all computers.

It is your responsibility to ensure that products ordered will suit the intended purposes.

 

Damaged Goods

Croker Oars UK takes no responsibly for goods damaged in transit and guarantee all products are in good condition before leaving the factory.

 

Exchanges

Contact Croker Oars UK 0748 725 6783 or contact us within 7 days upon receiving the parcel. There will be a $10 return handling fee . Customers will be responsible for the shipping cost to return the parcel and for us to ship you the replacements.

 

We will contact you after receiving the returns on inspection within 7 days. If we do not contact you within 7 days, please contact us or phone 0748 725 6783

 

Delivery

Please allow 7-14 days for delivery.

If you require an URGENT ORDER please contact us or phone 0748 725 6783 and we will do our best to send it.

 

No responsibility accepted for loss or delay by mail or freight.

We cannot accept liability for loss or delay by Australia Post

 

Errors on Website

On rare occasions, freight or item charges may display or auto-calculate incorrectly.

We reserve the right to cancel and refund any order that is priced or auto-calculated in error.

 

Please contact Croker Oars UK for any more details:

0748 725 6783

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